Every distribution & logistics estate carries systems that predate the people running them. This playbook is about modernizing without betting the business — sequencing, wrapping, and migrating in slices the board can watch land.
The Terrain
Legacy WMS, EDI plumbing, and paper-based warehouse workflows that won't scale.
The WMS was installed a decade ago and customized until upgrades became impossible. EDI runs the trading-partner relationships through mappings nobody remembers writing. Paper pick tickets survive because the mobile hardware budget was cut three years running. This estate holds until volume spikes — then peak season becomes an annual near-death experience.
The Moves
Audit WMS customizations against actual workflow — most block the upgrade path for no current reason.
Modernize EDI onto a managed integration layer before a trading partner mandate forces it mid-year.
Kill paper in the four walls with ruggedized mobile scanning — the payback is measured in weeks.
Build the network data model — item, location, partner — once, so every system stops re-inventing it.
Symptoms
What we hear from distribution & logistics leadership teams
Peak season planning starts with the question of which customers to disappoint.
Inventory accuracy is quoted with a knowing laugh rather than a number.
A major trading partner just mandated an EDI or API standard you can't meet.
Route plans are printed in the morning and obsolete by ten.