Playbook · Legacy × Insurance & MGAs

Legacy Modernization in Insurance & MGAs

Every insurance & mgas estate carries systems that predate the people running them. This playbook is about modernizing without betting the business — sequencing, wrapping, and migrating in slices the board can watch land.

The Terrain

Policy administration systems built decades ago, fed by spreadsheets and email.

The policy admin system is the core of the estate and often older than the underwriters using it. Around it: rating spreadsheets that are the real product engine, document folders that are the real claims file, and email that is the real integration bus. Replacing the PAS is a famous graveyard of insurance IT projects — the craft is in sequencing what moves off it, and when.

The Moves

Extract rating logic out of spreadsheets into a governed rating service brokers can hit via API.
Wrap the PAS with an integration layer so new products stop requiring PAS surgery.
Migrate one line of business end-to-end as the pattern-proof before any broader replatform.
Kill the email-as-integration habit with structured intake before it kills a renewal season.

Symptoms

What we hear from insurance & mgas leadership teams

Brokers quote your quote-turnaround time as the reason they place business elsewhere.
The rating engine is a spreadsheet, and one person understands it.
Claims leakage reviews keep finding the same information-latency root cause.
A PAS replacement has been "next year" for four consecutive years.

See the full Insurance & MGAs sector profile, engagement arc, and FAQ →

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